Shipping Policy

Last Updated: October 17, 2026

At Yogalox, we aim to provide a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully received. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

You will receive a shipping confirmation email when your order has been dispatched, where applicable, with tracking information if available.

2. Shipping Methods and Delivery Estimates

Available shipping methods, delivery estimates, and applicable charges will be displayed at checkout when available.

Delivery estimates begin after an order has been processed and shipped. They are estimates, not guaranteed delivery dates.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase, where applicable. Any free-shipping offers will be subject to the conditions stated in the relevant promotion.

4. Shipping Destinations

Shipping availability depends on the destination and the options offered at checkout. Please confirm that your shipping address is complete and accurate before placing your order.

If we are unable to ship to your selected destination, we will contact you when necessary.

5. Order Tracking

If tracking is available for your shipment, you will receive the tracking details after your order has been dispatched. Please allow time for the carrier to update tracking information.

If you have questions about your shipment, contact us at contact@yogalox.com and include your order number.

6. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact us as soon as possible at contact@yogalox.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped. Additional charges may apply if a shipment must be redirected or reshipped, where applicable.

7. Shipping Delays

Delivery may be affected by circumstances beyond our control, including carrier delays, severe weather, public holidays, customs inspections, or other unforeseen events.

If a delay occurs, we will do our best to assist you. Delivery estimates do not guarantee arrival on a specific date.

8. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, these charges are the customer’s responsibility.

Customs processing may also affect delivery times.

9. Lost, Damaged, or Missing Packages

If your package appears lost, arrives damaged, or is marked as delivered but you have not received it, please contact us at contact@yogalox.com with your order number and relevant details.

We will review the information and help determine the appropriate next steps.

10. Returns and Refunds

For information about return eligibility, return procedures, and refunds, please review our Refund and Returns Policy.

11. Contact Information

For shipping questions or assistance with an order, please contact:

Yogalox
Operated by: Lumetra LLC
Email: contact@yogalox.com
Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA
Website: https://yogalox.com/

We appreciate your trust in Yogalox and thank you for shopping wi