TERMS OF USE

Effective Date: October 15, 2026
Last Updated: October 15, 2026

Welcome to Yogalox.com, an online store operated by Lumetra LLC. These Terms of Use govern your access to and use of our website, products, and related services.

By accessing or using Yogalox.com, placing an order, or creating an account, you agree to these Terms of Use and any applicable policies referenced in this document. If you do not agree to these Terms, please do not use our website.

Please read these Terms carefully before using our services.

1. Company Information

Yogalox.com is operated by:

Business Name: Lumetra LLC
Brand: Yogalox
Website: https://yogalox.com/
Email: contact@yogalox.com
Business Address: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110 USA

In these Terms, “Yogalox,” “Lumetra LLC,” “we,” “us,” and “our” refer to the business operating Yogalox.com. “You” and “your” refer to any visitor, customer, or user of our website.

2. Eligibility and Use of the Website

By using Yogalox.com, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age of legal majority in your jurisdiction, you may use the website only with the involvement and permission of a parent or legal guardian where required by law.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to restrict or refuse access to our services where reasonably necessary to protect our business, customers, website, or legal rights, subject to applicable law.

3. Website Information and Availability

We make reasonable efforts to ensure that the information on Yogalox.com is accurate and up to date. However, product descriptions, images, prices, availability, and other website content may occasionally contain errors or omissions.

Product images are provided for illustrative purposes. Actual products may vary slightly in appearance, color, packaging, or other characteristics.

We reserve the right to correct errors, update information, modify website content, or discontinue products where appropriate and permitted by law.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

4. Products and Intended Use

Yogalox.com offers yoga, fitness, and related products for customers seeking equipment and accessories for exercise, stretching, and wellness activities.

You agree to use purchased products according to their intended purposes and any instructions, warnings, or safety information supplied with them.

You are responsible for determining whether a product is appropriate for your needs. If a product is unsuitable for you, discontinue its use and seek qualified advice where appropriate.

Product descriptions on Yogalox.com are not intended to constitute medical advice. Our products and website content are not a substitute for professional medical advice, diagnosis, or treatment.

Nothing in these Terms excludes any product safety or consumer rights that cannot legally be excluded.

5. Orders and Acceptance

When you place an order on Yogalox.com, you submit an offer to purchase the selected products under the applicable purchase terms.

After submitting an order, you may receive an order confirmation email. An automated confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to review, refuse, or cancel an order where permitted by law, including in circumstances involving:

  • Product unavailability.
  • Pricing or listing errors.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect or incomplete order information.
  • Shipping restrictions.
  • Payment authorization issues.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law.

We will not use this section to avoid obligations that have already become binding under applicable law.

6. Prices and Payments

Product prices and any applicable shipping charges will be displayed during the purchase process.

Currency: U.S. Dollars (USD).

Prices may change from time to time. A price change will not retroactively alter an order that has already been accepted, except where a correction or adjustment is legally permitted and appropriately handled.

Payment must be completed using an available payment method displayed at checkout. We may use third-party payment processors to process transactions.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the selected payment method.

We do not guarantee that every payment method will always be available.

7. Shipping and Delivery

We will display available shipping options, applicable charges, and estimated delivery information during checkout or through our Shipping Policy.

Delivery estimates are provided for informational purposes and may be affected by carrier delays, weather, customs processing, operational disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping details. If an address is incorrect or incomplete, delivery may be delayed or unsuccessful.

International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country. Responsibility for these charges will be explained in our Shipping Policy or at checkout, as applicable.

Please review our Shipping Policy for additional information about shipping methods, estimated delivery times, and applicable shipping conditions.

Nothing in this section limits rights concerning delivery, refunds, or remedies that applicable law grants to customers.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Refund and Returns Policy.

That policy explains applicable return periods, eligibility requirements, return shipping arrangements, and refund processing.

To request assistance with a return or refund, contact us at contact@yogalox.com.

Please include your order number and relevant details so we can review your request.

Our return and refund practices will comply with applicable consumer protection laws. If this section conflicts with a mandatory legal right, the mandatory legal right will apply.

9. Accounts and Account Security

If you create an account on Yogalox.com, you agree to provide accurate and current information and to keep your account details up to date.

You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, subject to applicable law.

Please notify us at contact@yogalox.com if you suspect unauthorized access to your account.

We reserve the right to suspend or restrict accounts involved in fraud, abuse, security violations, or other prohibited conduct, where permitted by law.

10. Intellectual Property

Unless otherwise stated, the website and its content, including text, graphics, photographs, logos, designs, layout, and other materials, are owned by Lumetra LLC or used under appropriate authorization.

You may access and use website content for personal, non-commercial shopping and informational purposes.

You may not, without prior written permission or another lawful basis:

  • Copy or reproduce substantial portions of the website’s content.
  • Republish or commercially exploit our content.
  • Modify or distribute our materials in a way that infringes applicable rights.
  • Use our branding, logos, or other protected materials without authorization.
  • Remove copyright notices or other proprietary notices.

Nothing in these Terms transfers ownership of our intellectual property to you.

11. Reviews, Feedback, and User Submissions

If you submit a product review, comment, suggestion, photograph, or other content to Yogalox.com, you are responsible for ensuring that you have the necessary rights to submit it.

You agree that submitted content will not:

  • Violate another person’s rights.
  • Contain unlawful, fraudulent, defamatory, or misleading material.
  • Include malicious software or harmful code.
  • Infringe intellectual property or privacy rights.
  • Contain spam or unauthorized advertising.

You retain ownership of content you own. By submitting content, you grant Lumetra LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for operating, promoting, and improving Yogalox.com, subject to applicable law and any additional permissions required for specific uses.

We may remove or decline to publish content that violates these Terms or applicable law.

12. Prohibited Activities

You agree not to use Yogalox.com to:

  • Violate applicable laws or regulations.
  • Engage in fraudulent purchases or payment activity.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to accounts, systems, or data.
  • Introduce viruses, malware, or other harmful code.
  • Scrape, harvest, or collect personal information without authorization.
  • Use automated systems to access the website in a manner that causes unreasonable disruption or violates applicable restrictions.
  • Misrepresent your identity or provide intentionally false information.
  • Infringe the rights of Lumetra LLC, other users, or third parties.
  • Abuse, threaten, harass, or harm others through website features.

We may investigate suspected violations and take appropriate action, including restricting access, canceling orders where legally permitted, or referring suspected unlawful activity to relevant authorities.

13. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, shipping services, or other external platforms.

These third parties operate independently and may be governed by their own terms and privacy policies.

Lumetra LLC does not control every aspect of third-party services and is not responsible for their independent content, policies, or practices, except where applicable law provides otherwise.

Your use of third-party services is subject to the terms and conditions applicable to those services.

14. Privacy

Your use of Yogalox.com is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy to understand our privacy practices and the choices available to you.

Where consent is legally required for specific processing activities, we will request it as required by applicable law.

15. Product Safety and Customer Responsibility

Customers should read all applicable product instructions, warnings, and safety information before use.

You are responsible for using products carefully and in accordance with their intended purpose.

If a product appears damaged, defective, or unsafe, stop using it and contact us at contact@yogalox.com.

We do not provide medical diagnosis or treatment through our products or website. Consult an appropriately qualified professional if you have concerns about whether a particular exercise or product is suitable for you.

Nothing in these Terms excludes liability or consumer protections that cannot legally be excluded.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Yogalox.com and its website services are provided on an “as available” basis.

We do not guarantee that the website will be uninterrupted, error-free, or completely secure, or that all website information will always be accurate or complete.

To the extent permitted by law, we disclaim warranties relating to the website that are not expressly provided or legally required.

This section does not exclude any mandatory product warranties, implied warranties, or consumer guarantees that cannot legally be disclaimed or limited.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Lumetra LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or inability to access it.

To the extent permitted by law, this limitation may include loss of data, business interruption, or loss of profits arising from website access or use.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited.

Any liability relating to a product purchase will be assessed in accordance with the applicable purchase terms and mandatory consumer protection laws.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising directly from your unlawful use of the website, your material violation of these Terms, or your infringement of another person’s rights.

This provision does not apply to the extent that a claim results from our own negligence, unlawful conduct, breach of applicable law, or other circumstances for which your responsibility cannot legally be imposed.

19. Governing Law and Disputes

These Terms are subject to applicable laws, including any mandatory consumer protection laws that apply to your transaction.

Any court proceedings will be subject to the jurisdiction determined by applicable law and any valid agreement between the parties.

We encourage customers to contact us first at contact@yogalox.com to attempt to resolve purchase-related concerns informally.

Nothing in this section requires arbitration, waives class-action rights, or restricts legal remedies unless a separate, valid agreement provides otherwise and applicable law permits it.

20. Termination and Restriction of Access

We may suspend or restrict access to all or part of the website where reasonably necessary for security, maintenance, fraud prevention, suspected unlawful activity, or material violations of these Terms.

Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.

Termination or restriction of website access does not remove rights or obligations relating to orders, refunds, privacy, or other matters that survive under applicable law.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, business operations, products, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

Changes will apply from the effective date indicated, subject to applicable law. Where legally required, we will provide additional notice or obtain consent.

Your continued use of the website after updated Terms are published will be subject to the updated Terms to the extent permitted by law.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid or unenforceable provision will be interpreted or limited only to the extent necessary to comply with applicable law.

23. No Waiver

If we do not enforce a provision of these Terms in a particular situation, that does not necessarily mean we waive our right to enforce it later.

Any waiver must be consistent with applicable law.

24. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent where such consent is legally required.

Lumetra LLC may transfer or assign its rights and obligations in connection with a lawful business restructuring, merger, acquisition, or transfer of assets, subject to applicable law and any required notices or consents.

25. Entire Agreement

These Terms, together with the policies and purchase terms expressly referenced herein, form the agreement governing your use of Yogalox.com, subject to any additional terms presented at checkout or otherwise agreed between you and Lumetra LLC.

If a specific purchase term conflicts with these Terms, the relevant purchase term will apply to that transaction to the extent permitted by law.

Nothing in this section excludes mandatory statutory rights.

26. Contact Information

If you have questions about these Terms of Use, our website, or an order, please contact us:

Business Name: Lumetra LLC
Brand: Yogalox
Website: https://yogalox.com/
Email: contact@yogalox.com
Business Address: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110 USA

We will make reasonable efforts to review and respond to inquiries.

End of Terms of Use